Fantastic service. Can't praise this company highly enough. Polite, honest, full of useful advice and even helped out with an additional problem at no cost. The call-out charge is very reasonable and even though Gordon couldn't fix a very old appliance, his advice means that I have already purchased a new fridge/ freezer and it is being delivered soon. I really appreciate how quickly the problem was dealt with and would have no hesitation in using this company again or recommending them to friends and family. This company is a rare find!